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When a message fails to be delivered, or remains on the queue for more than a configured amount of time, Exim sends a message to the original sender, or to an alternative configured address. The text of these messages is built into the code of Exim, but it is possible to change it, either by adding a single string, or by replacing each of the paragraphs by text supplied in a file.
The From: and To: header lines are automatically generated; you can
cause a Reply-To: line to be added by setting the errors_reply_to
option. Exim also adds the line
Auto-Submitted: auto-generated |
to all warning and bounce messages,
45.1 Customizing bounce messages | ||
45.2 Customizing warning messages |
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If bounce_message_text
is set, its contents are included in the default
message immediately after "This message was created automatically by mail
delivery software." The string is not expanded. It is not used if
bounce_message_file
is set.
When bounce_message_file
is set, it must point to a template file for
constructing error messages. The file consists of a series of text items,
separated by lines consisting of exactly four asterisks. If the file cannot be
opened, default text is used and a message is written to the main and panic
logs. If any text item in the file is empty, default text is used for that
item.
Each item of text that is read from the file is expanded, and there are two
expansion variables which can be of use here: $bounce_recipient
is set to
the recipient of an error message while it is being created, and
$bounce_return_size_limit
contains the value of the return_size_limit
option, rounded to a whole number.
The items must appear in the file in the following order:
return_size_limit
.
The default state (bounce_message_file
unset) is equivalent to the
following file, in which the sixth item is empty. The Subject: and some
other lines have been split in order to fit them on the page:
Subject: Mail delivery failed ${if eq{$sender_address}{$bounce_recipient} {: returning message to sender}} **** This message was created automatically by mail delivery software. A message ${if eq{$sender_address}{$bounce_recipient} {that you sent }{sent by <$sender_address> }}could not be delivered to all of its recipients. The following address(es) failed: **** The following text was generated during the delivery attempt(s): **** ------ This is a copy of the message, including all the headers. ------ **** ------ The body of the message is $message_size characters long; only the first ------ $bounce_return_size_limit or so are included here. **** |
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The option warn_message_file
can be pointed at a template file for use when
warnings about message delays are created. In this case there are only three
text sections:
The default state is equivalent to the following file, except that some lines have been split here, in order to fit them on the page:
Subject: Warning: message $message_exim_id delayed $warn_message_delay **** This message was created automatically by mail delivery software. A message ${if eq{$sender_address}{$warn_message_recipients} {that you sent }{sent by <$sender_address> }}has not been delivered to all of its recipients after more than $warn_message_delay on the queue on $primary_hostname. The message identifier is: $message_exim_id The subject of the message is: $h_subject The date of the message is: $h_date The following address(es) have not yet been delivered: **** No action is required on your part. Delivery attempts will continue for some time, and this warning may be repeated at intervals if the message remains undelivered. Eventually the mail delivery software will give up, and when that happens, the message will be returned to you. |
However, in the default state the subject and date lines are omitted if no
appropriate headers exist. During the expansion of this file,
$warn_message_delay
is set to the delay time in one of the forms "<n>
minutes" or "<n> hours", and $warn_message_recipients
contains a list
of recipients for the warning message. There may be more than one if there are
multiple addresses with different errors_to
settings on the routers that
handled them.
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